Front Office Shift Leader for an Independently Managed Hotel

Responsibility for the team, guests and smooth Front Office operations throughout each shift.

An opportunity for experienced Front Office professionals ready to take the next step and assume greater responsibility in daily hotel operations.

Approx. 50

Rooms

Front Office

Shift Responsibility

Independent Hotel

Independently Managed

Immediate

Start

For an independently managed hotel with approximately 50 rooms in the Rheingau Taunus District, we are seeking an experienced Front Office Shift Leader who combines genuine hospitality with strong organisational skills and a confident professional presence.

During each shift, you will coordinate the Front Office team, oversee arrivals, departures and guest requests, and ensure that daily operations run smoothly and reliably.

We are looking for a service focused professional who remains composed in demanding situations, makes sound decisions and acts as a trusted point of contact for both guests and colleagues.

Position Highlights

Shift leadership responsibility for the Front Office of an independently managed hotel
Coordination of the team during daily operations
Independent area of responsibility with direct guest contact
Opportunity to take the next step into a leadership role and further develop management experience
Long term perspective with attractive above average compensation

Your Responsibilities

Coordinate the Front Office team throughout the assigned shift
Manage arrivals, departures and ongoing guest requests
Ensure a professional welcome and seamless guest arrivals and departures
Handle reservations and guest correspondence
Maintain defined service and quality standards
Coordinate closely with Housekeeping, Service and other hotel departments
Ensure a reliable flow of information throughout the hotel
Make sound operational decisions as situations require

Your Profile

Professional experience in hotel reception or Front Office operations
Initial leadership experience or readiness to take responsibility during a shift
Strong hospitality mindset and genuine enjoyment of personal guest interaction
Confident, friendly and professional manner
Strong organisational skills and a structured approach to work
Strong service orientation and commitment to quality
Excellent communication skills and confidence in handling a wide range of guest situations
Team oriented, reliable and resilient working style

What the Position Offers

Attractive above average compensation
Responsible position within an independently managed hotel
Opportunity to build and further develop leadership experience
Short decision making processes and close collaboration within the hotel team
Varied role combining guest care, organisation and team coordination
Long term professional perspective

Job Opportunity at a Glance

Exclusive via DTB

Position

Front Office Shift Leader

Region

Rheingau Taunus District

Area

Hospitality / Front Office

Hotel

Independently Managed Hotel, approx. 50 rooms

Start

Immediate

Function

Shift Leadership

Compensation

Above Average

Focus

Front Office / Shift Leadership / Guest Experience

Enquire About the Position

Confidential process coordinated by DTB Lichtenfels

Ready to Take on More Responsibility in Front Office?

This opportunity is designed for experienced Front Office professionals who want to take on operational responsibility, coordinate a team during their shift and continue developing both professionally and personally.

We would be pleased to provide further information about the hotel, the position and the relevant conditions on a confidential basis.

DTB facilitates the initial contact and supports the process, but does not act as a traditional intermediary.